How It Works

Enterprise Telematics.
With Access to the Service Layer
Nobody Else Offers.

GPS fleet tracking, AI dashcams, and asset tracking — the same technology tier as the biggest names. What's different is what Red Dot connects you to after the hardware ships.

Book a Fleet Audit See the Service Plan
The product Enterprise telematics
What's behind it Techsbook
Service plan available Opt-in · 50+ vehicles
The Model

The Technology You Expect. The Service Layer You've Never Had Access To.

GPS fleet tracking, AI dashcams, and asset tracking — the same technology tier as Samsara, Motive, and Geotab. What changes with Red Dot is what happens after the hardware ships.

Fleet yard with trucks — Red Dot and Techsbook coordination model
1
Service layer
now accessible

Most GPS companies sell you a subscription and walk away. When something needs service, you file a ticket, wait on a callback, find a technician yourself, and pay out of pocket — while the subscription invoice keeps coming. The device stays offline. Your team absorbs every part of the process the vendor won't.

Red Dot connects fleet operators to the infrastructure that has always been missing from this industry. Techsbook is that gives fleet operators direct access to a certified technician network, service scheduling, and post-deployment support. The infrastructure the GPS industry has never built is now accessible through your Red Dot subscription.

The technology is enterprise-grade. What changes is what happens after the install — when a device needs service, you are not on your own.

The Process

From the First Conversation to Live in the Field

Every Red Dot customer goes through the same structured path — so the hardware is right, the deployment is clean, and Techsbook is ready on day one.

01
Fleet Assessment
Red Dot reviews your fleet size, current setup, and needs. The right hardware is confirmed and your Techsbook access — Direct Booking, Service Plan, or Enterprise — is established.
Red Dot
02
Hardware & Installation
Hardware ships to your location. For qualifying deployments, Techsbook manages technician dispatch — scheduled, tracked, and documented through the platform. Large fleet deployments are handled without your team managing the rollout.
Techsbook
03
Go Live on Techsbook
Your GPS tracking, dashcam footage, and asset visibility are live. Your Techsbook account is activated — direct access to the technician network, service scheduling, and your fleet's complete service history from day one.
Techsbook
04
Your Fleet. Your Platform. Your Schedule.
When a device needs service, you open Techsbook and schedule a certified local technician directly. Service Plan customers have service events covered through their plan. All Red Dot customers have access to the Techsbook technician network — no vendor calls, no waiting on dispatch.
Both
Why Fleets Feel Unsupported

The GPS Industry Sold You a Platform. Nobody Built the Service Layer.

For 20 years, fleet managers have had GPS technology. They've never had a connected service layer behind it. Here's what that gap looks like — and what changes when it's closed.

Fleet manager — owns the gap nobody else covers
GPS Vendor
Platform & hardware
No install coordination
No repair coverage
3-year lock-in
Installer
Hardware install only
No platform knowledge
No follow-up service
Separate invoice
Support team
Ticket-based only
3–5 day response
No field dispatch
Closes without resolution
Field tech
Repair & remount
You find them yourself
No platform access
$185–350 per visit
The Coordination Gap
Your GPS vendor sold you hardware. Your installer mounted it and left. When something needs service, those two parties have never spoken — and the fleet manager is the only one with context across all of them.
2–4 hrs internal labor · $85–140 per event
The Support Gap
A ticket gets filed. Someone may respond in 3–5 days. No one dispatches a technician. The device stays offline. The subscription bill keeps coming. You spend internal time chasing a resolution that never required you in the first place.
3–5 days offline per escalation · $448–760/vehicle/day
The Cost Gap
Every repair, remount, or swap is an unplanned out-of-pocket cost. No coverage, no budget, no scheduling support. A 100-vehicle fleet absorbs this 5–8 times a year — with no infrastructure to manage it.
$92,500–$280,000/yr · 100-vehicle fleet · 5–8 events at $185–350 each
Your Red Dot point of contact
The entry point to Techsbook and the service layer behind it
Platform & Hardware
Same technology tier as Samsara, Motive, and Geotab — GPS tracking, AI dashcams, asset visibility — activated and confirmed.
Techsbook-coordinated for qualifying fleets
Install Coordination
Techsbook manages technician dispatch for qualifying deployments — scheduled, tracked, and documented through the platform.
Fully coordinated
Ongoing Support
After the sale, Techsbook provides all technical support. Service issues, device questions, and platform support all live there — not in a vendor ticket queue.
One point of contact
Service Events
Open Techsbook. Select a certified technician near you. Your service plan covers it. They show up. No calls, no invoices, no waiting on vendor dispatch.
Covered — 50+ Vehicles, Opt-In Service Plan
✓
The Service Layer Exists Now. and You Have Direct Access to It.
Schedule your own technician. See your complete service history. Know what's covered. That gap between a broken device and someone who fixes it — it's closed.
The Two Layers

Red Dot Brings You In. Techsbook Is Where You Live.

Red Dot is the sale. Techsbook is where the value is delivered.

Commercial Layer
Red Dot Telematics
The brand, the sale, and the subscription. Red Dot is how fleet operators get access to Techsbook and the service infrastructure the GPS industry has never connected them to.
  • Fleet audit and hardware recommendation
  • Subscription pricing and contract terms
  • Deployment planning and hardware provisioning
  • Commercial account management and escalation
  • The connection to Techsbook and its technician network
Book a Fleet Audit
Operational Layer
Techsbook
The platform where the subscription's value is delivered. After the sale, Techsbook is where fleet operators access the technician network, schedule service events, track service history, and get technical support.
  • Direct booking — schedule certified technicians near you
  • Service history and event tracking across your fleet
  • Techsbook service team for technical support after the sale
  • Enterprise booking platform for qualifying fleets (50+ vehicles)
  • Service Plan coverage for qualifying opt-in customers
Learn about the Service Plan
Red Dot fleet contact — rugged fleet manager in the field
Your Coordinator
"The technology is what you expect. What changes is having a service platform behind it that's actually yours to use."
Your Red Dot Contact

Two Systems. One Handoff. No Gaps.

Red Dot sets up the subscription and gets your fleet live on Techsbook. After that, Techsbook is where service lives — the technician network, the scheduling platform, and the support layer. You do not manage technicians, chase dispatch, or coordinate service events across vendors. You open Techsbook.

Fleet Assessment & Setup
Red Dot confirms your hardware needs, deployment approach, and Techsbook access tier before a device ships.
Platform Access & Onboarding
Your GPS platform and Techsbook account are activated and confirmed. Your fleet's service infrastructure is live from day one.
Ongoing Support
Subscription, billing, and contract management. Commercial questions come to Red Dot. Service events and technical support go through Techsbook.
Direct Access to Techsbook
Once live on Techsbook, you schedule service events directly through the platform. Select a certified local technician, book the appointment, track the outcome. No calls, no middleman.
Service Visibility
Your complete service history, device status, and scheduled events are visible in Techsbook — your data, your platform, no calls required to see it.
The Technician Network

Certified Technicians. Bookable Directly. No Vendor in the Middle.

When a GPS device needs service, the standard vendor response is a ticket. Maybe someone calls back. Maybe a technician shows up eventually. Through Techsbook, you skip all of that. Select a certified technician near you, book through the platform, and track from scheduling to completion — without a vendor in the middle.

Techsbook's network of authorized service partners spans the country — independent, certified technicians who operate through the platform. They are not Red Dot employees. They are accessible directly through your Techsbook account. What Red Dot provides is access to a service layer the GPS industry has never connected fleet operators to before.

30-Day
Installation & Hardware Coverage for the Full 36-Month Term
Local
Technicians Near Your Fleet — Not a National Dispatch Center
Tracked
Every Service Event Scheduled, Dispatched, and Documented
Certified
Authorized Service Partners — Not Random Third-party Contractors

Techsbook authorized service partners are independent, certified technicians. Not Red Dot employees. Not a national dispatch center. Local technicians, accessible through your Techsbook account, with every event scheduled, tracked, and documented in the platform you control.

Certified technician installing fleet telematics hardware
Opt-In · 50+ Vehicles

The Only Service Plan in Fleet Telematics. Available Through Red Dot.

For qualifying fleets of 50 or more vehicles who opt in, the Techsbook Service Plan covers service events through your Techsbook account — GPS repairs, camera replacements, remounts, and hardware swaps. No surprise invoices. No out-of-pocket costs for covered events. When your plan coverage is exhausted, you continue at preferential rates for the remainder of your term.

GPS device repairs and hardware swaps
Camera replacements and remounts
Reinstallations, deinstallations, and vehicle transfers
Preferential rates when plan coverage is exhausted
Enterprise booking platform for Qualifying 50+ Fleets
See Why It Exists
Techsbook Service Plan — fleet telematics maintenance coordination
What's Different

Same Technology Tier. A Service Layer Nobody Else Has Built.

The hardware and platform capabilities are the same tier as the biggest names. What Red Dot adds is what happens after the install — and what the GPS industry has left fleet managers to manage on their own for 20 years.

What You Get
Samsara · Motive · Geotab
Red Dot
Enterprise-grade GPS, dashcams, asset tracking
Hardware and platform capabilities at the top tier of the market
Yes
Yes
Direct access to Techsbook — certified technicians, service scheduling, service history
No other GPS provider connects fleet operators to a bookable technician network and dedicated service platform.
No — file a ticket, wait for callback
Yes — book directly through Techsbook
Deployment coordination for qualifying fleets
Techsbook manages technician dispatch for qualifying deployments — your team is not managing the rollout
Self-managed or left to customer
Fully coordinated
Contract Terms
Length of subscription commitment required
3-year mandatory lock-in
36-month standard term
Techsbook Service Plan (Opt-In · 50+ Vehicles)
The only service plan in fleet telematics — service events covered through your plan, no surprise invoices
Does not exist
Exclusive to Red Dot
Techsbook Enterprise Booking (Qualifying 50+ Fleets)
Direct technician scheduling at scale — book, track, and manage your entire fleet's service history through the platform
Does not exist
Qualifying 50+ fleets

See What Your Fleet Gets Access To.

Book a fleet assessment with Red Dot. We'll walk through your current setup, your fleet size, and exactly what Techsbook access looks like for your operation — Direct Booking, Service Plan, or Enterprise.

Book a Fleet Audit